You may be required to provide certain information in order to use some of the functions on this website (“Website Functions”). Examples of Website Functions available includes contact forms and other inquiry processes. Each Website Function will provide guidance regarding whether and what information is necessary to utilize the function. Site Functions may be modified from time to time, and different functions may require different information.
You are not obligated to provide any requested information, but it might not be possible to process your request or grant you access to certain Website Functions without the information requested. For instance, it is necessary for you to provide certain personal information in order to obtain a quote. If you are ever asked for personal information as part of your visit to this website, and you do not want to provide that information, simply do not proceed with that Website Function.
We only use and disclose personal information collected through this website as permitted or required by law in conjunction with our normal insurance operations. Here are some examples:
We may disclose information to others such as our claims adjusters and our attorneys in the processing of an insurance claim.
We may be required by a court of law to provide information in connection with a legal proceeding.
We may share information with consumer reporting agencies and insurance support organizations.
We may share information with government agencies which conduct examinations of our procedures.
We may use information to enable site functionality or presentation of relevant information.
We may also share information collected through the website with our affiliates or companies that perform marketing services on our behalf to assist us in providing information regarding our products and services to you. These companies are required to keep such information confidential.
While your personal information is under our control, access is limited to those who have legitimate business needs for such information. In accordance with applicable state and federal regulations we maintain physical, procedural and electronic safeguards to protect the privacy and confidentiality of information collected through this website while it is under our control.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
As you use and navigate through this website, we may collect information related to your visits to our website, including for example, IP address, traffic data, geographic data, reference website data and other communication data. We may also collect individual or aggregate data relating to the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type and internet usage data. Some information collected may result in the identification of a particular computer; however, we do not use such information to identify any individual.
We transmit non-personally identifiable information to third party service providers (e.g. Google) that collect website statistics. This information is collected solely for analytical purposes to improve our marketing efforts.
Information may also be collected automatically through web beacons contained on certain pages of our website. Web beacons are small electronic files also referred to as clear gifs. pixel tags and single-pixel gifs that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Visitor comments may be checked through an automated spam filtering service.
This site uses Hypertext Transfer Protocol Secure (or HTTPS—a widely used communications protocol for secure communications) for communications functions. Unless otherwise noted, e-mail addresses that may be available on this website do not provide a completely secure and confidential means of communication. It is possible that such communications may be improperly accessed or viewed by another internet user on an unauthorized basis while in transit. If you wish to keep your information completely private, you should not use email.
This website is not directed to children, and West Virginia Insurance Agency does not request or intend to collect personally identifiable information from anyone under the age of 13.
In an effort to follow CDC guidelines of social distancing, and to protect our employees and customers, we are temporarily not allowing customers into the office.
Our office will remain open to service your business and all transactions can easily be done by email or phone! Most business can be conducted over the telephone by calling our office. Payments can be processed over the telephone, online or by mail.
As soon as possible, we will reopen our doors to customers. For your convenience and safety, we encourage the use of these platforms to make payments, request policy changes, and general inquiries. Utilizing these channels will help reduce the risk of spreading the virus or any communicable diseases. Thank you for choosing West Virginia Insurance Agency!